A second opinion
What did your monthly bill buy you last month?
If you pay someone every month for your website, your SEO or your Google listing, answer the six questions below. It takes a few minutes, and you can answer most of them without calling anyone.
Six questions about what you're paying for
Can you name one thing they did for you last month?
Work you're paying for should be something you can point to: a new post on your Google listing, an updated page, a review answered, a listing fixed. If you can't name one, ask them.
Do you get a report you can actually read?
Every month, in plain English: what they did, and what changed. Not a login to a dashboard you never open.
Do you have the login to your own domain?
Your domain is your web address, like yourbusiness.com. Look it up at lookup.icann.org to see which company it's registered with. Then check whether you have the login for that company. If only they do, ask for it.
Is your Google Business Profile in your name?
Sign in to Google with your business account and search your business name. If you can see the profile's edit tools, open its settings, then People and access. You should be listed as the owner.
If you cancel, do you keep your website?
Some plans rent you the site. When you stop paying, it's gone, and you start over. Ask them what you keep, and get the answer in writing.
Do you know what it all costs for a year?
Add up the monthly bill, hosting, domain renewal and any setup fees. Then hold that number up against your answers to the first five questions.
How we answer the same six questions
We'd want you to ask us the same things. Here's how we answer them.
What we did.
On our SEO and Google listing plans, we tell you every month what we worked on. If it was a quiet month, we say that too.
The report.
Our SEO plans and our Google listing plan come with a short monthly report in plain English. Depending on your plan, it shows how many people found you on Google and what they searched, how many saw your Google listing, called you, asked for directions or clicked to your site, and where you show up for the searches that matter to your business.
Your domain.
Your domain is yours. If you leave, we move it to you within 14 days.
Your Google listing.
Your Google Business Profile stays in your name. We're added as a manager, so you can see everything we do and remove us anytime.
Your website.
You own what we build: the design, the words and the photos. If you leave, we hand over the files within 14 days, and you don't pay to leave.
The price.
Our prices are on our site, so you can do the math before we ever talk. Hosting and care plans are month to month. SEO plans start with a three-month minimum, then go month to month.
Tell us what you pay now
Send us what you pay each month and what you get for it. We'll go through it with you line by line and tell you straight what we'd change. If what you have is working, we'll tell you that too.
Call or text 315-277-9993Get in Touch
Let's Talk About Your Business
Tell us what you're working on, whether that's a brand-new site or one that isn't pulling its weight. We'll give you straight answers, even if you don't end up hiring us.
- 315-277-9993
- 877-990-8383 (toll free)
- erich@coppercitydigital.com
- Serving Central New York and Beyond