Copper City Digital

Website Maintenance · Central New York

Website Maintenance

We keep small business websites updated, secure, and working, so a site you paid good money for does not quietly fall apart six months after launch.

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A Website Is Not “Done” at Launch

A website is more like a truck than a painting. It needs upkeep to keep running. Software goes out of date, security holes open up, small things break, and pages quietly slow down. None of it is dramatic, right up until the day the site goes down, gets hacked, or stops bringing in calls. Maintenance is how you keep that day from coming.

Updates & Security

We keep your software, plugins, and platform current so the site stays secure and does not break from something falling out of date.

Fixes & Small Edits

Broken links, a new phone number, updated hours, a swapped photo. The small stuff gets handled without you wrestling the site yourself.

Reliable Hosting Built In

Host your site with us and the heavy lifting is handled at the hosting level: backups, uptime, and server security. One less thing on your plate.

We Deal With Support

If something ever needs the host's attention, we contact their support on your behalf. You talk to us, not a ticket queue.

How It Works

Maintenance Comes Built In When We Host You

The simplest way to keep a site healthy is to let us host it. When your site lives with us, ongoing maintenance is part of the deal. We keep it updated and secure and handle the small fixes and edits, while the hosting platform takes care of backups, uptime, and server security underneath. If anything ever needs the host's attention, we deal with their support on your behalf.

Already hosted somewhere else and just need a hand? We help with that too, as a one-off, customized fix priced for the specific job, with nothing long-term to sign.

Either way, we are based in Rome, NY, we have kept clients' sites running for years, and you reach a real person who knows your site instead of a ticket queue. We work with small businesses across Rome, Utica, and the wider Central New York and Mohawk Valley area, and take on remote clients nationally. Need a site built or rebuilt first? See our web design work or everything we offer.

Client Reviews

What Our Clients Say

★★★★★
“Erich did great work on my website — ran into some functional issues and he did a great job of getting it back working well and with little to no ongoing maintenance.”

Dana Hilts

★★★★★
“I have used Copper City Digital and its predecessor CNY Media Solutions for years. The service has always been reliable and the tech support outstanding. Highly recommend!”

Marc King

★★★★★
“Erich was very professional and detail oriented. I was very happy with his web design and photography. I highly recommend him.”

Marc Sitrin

Common Questions

Website Maintenance Questions

What does website maintenance include?+

Keeping your software and plugins up to date, security updates, and fixing or editing things when you need it, like a new phone number, updated hours, or a swapped photo. When you also host your site with us, backups, uptime, and server security are handled at the hosting level, so the whole thing is covered in one place.

Do you maintain websites you didn't build?+

Often, yes. After a quick look at your current site, whether it is WordPress or a custom build, we can usually help. If it is hosted elsewhere, that is a one-off, customized fix priced for the job, with nothing long-term to sign.

What does maintenance cost?+

When we host your site, ongoing maintenance is included, so there is no separate maintenance bill to think about. If your site is hosted somewhere else and you just need help, we quote that as a one-off, customized price for the specific work, with no long-term contract.

What happens if my site goes down?+

Uptime and server issues are handled at the hosting level. If your site is hosted with us and something needs the host's attention, we contact their support on your behalf so you do not have to. If something on the site itself breaks or needs changing, that is the part we fix directly.

My site seems fine. Do I really need maintenance?+

A site can look fine on the surface while running outdated software or slowly slowing down. Maintenance keeps it current and secure so small problems do not turn into a broken or hacked site later. Hosting it with us is the easiest way to keep that handled without thinking about it.

Can you maintain both WordPress and custom sites?+

Yes, both. We maintain WordPress sites as well as the faster custom sites we build now. What we handle is tailored to whatever your site actually runs on.

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Let's Talk About Your Business

Tell us what you're working on, whether that's a brand-new site or one that isn't pulling its weight. We'll give you straight answers, even if you don't end up hiring us.

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