AI Receptionist · Central New York

An AI receptionist that answers every call, 24/7

Meet Penny, the AI receptionist that answers our own phone. We build you one just like her: she answers your calls, texts, and website chats in a natural voice, handles your customers’ questions, and books appointments into your calendar. Even after hours. Even when you’re on a job.

Penny answers our own line right now. Call and ask her anything.

Penny, Copper City Digital's AI voice agent, wearing a headset at her desk

The cost of a missed call

The calls you miss don’t leave a message

A customer calls while you’re under a sink or up on a ladder. You can’t grab it. They don’t leave a voicemail. They just scroll to the next name on Google and call them instead. You never even knew the phone rang.

That’s the hard part about missed calls. There’s no list of the jobs that went to someone else. For a lot of small businesses the phone is the front door, and every call that goes unanswered is a customer who found a door that was open. An AI receptionist makes sure someone always answers.

How she works

An AI receptionist sounds complicated. It really isn’t.

You don’t install anything or learn a new system. We set your receptionist up on your line and your website, and she gets to work.

1

A call, text, or web chat comes in

On your real number and your website. Your receptionist is already there, ready to answer.

2

She answers in a natural voice

She knows your hours, services, and prices, so she answers real questions, books the appointment, or hands the call to you.

3

You get the details by text

Every conversation lands in your texts. If a caller needs you and you're free, she transfers them. If not, you have what you need to call right back.

We build your own AI receptionist around your business: your greeting, your FAQs, your booking rules, and who calls should reach. She sounds like your shop, not a generic robot.

What your receptionist does

A receptionist who never goes home

Answers every call, 24/7

Day, night, weekends, holidays. She picks up in a natural voice every time, so a call after hours is still a call answered.

Books appointments

She checks your calendar and books the appointment while the customer is still on the line.

Answers your common questions

Hours, location, services, pricing. The questions you answer fifty times a week, handled for you.

Transfers to a real person

When a caller needs you, she transfers them. If you can't pick up, she texts you the details so you can call right back.

Filters spam and robocalls

Americans got 52.5 billion robocalls in 2025. She screens them out, so your phone is for customers, not scammers.

Source: YouMail Robocall Index, 2025

Texts you every call

After each conversation you get a text with who called and what they needed. Nothing lives only in her head.

Phone, text, and web

She isn't just for the phone. She answers your text messages and your website chat too, in the same voice.

Don’t take our word for it

Penny answers our own phone

Before we put an AI receptionist on your phone, we wanted to live with one on ours. So Penny answers Copper City Digital’s own line. We know how she handles a real call, where she shines, and what we’d tune for your business, because we use her every day.

We’d rather show you than tell you. Call the number below and talk to Penny yourself. Ask her what she does. Ask her something tricky. She runs on our real line every day, and the receptionist we build for you works just like her, tuned to your business.

Pricing

Simple monthly plans

Pick the plan that fits your call volume. No long-term contract, change or cancel any time.

Starter

About 100 calls a month

$149/mo

  • Answers calls, FAQs, and booking
  • Spam and robocall filtering
  • Calendly calendar booking
  • Email support
Book a consult
Most popular

Professional

About 250 calls a month

$299/mo

  • Everything in Starter
  • Transfers to a live person
  • Text-message follow-ups
  • Calendar and CRM booking
  • Priority support
Book a consult

Premium

About 500 calls a month

$599/mo

  • Everything in Professional
  • Custom integrations
  • Dedicated, white-glove support
  • Lowest per-minute overage
Book a consult

One-time setup and onboarding is $499, and it’s waived on annual plans. Pay annually and you get 12 months for the price of 10.

Plans are measured in talk-time minutes. The call counts above assume an average three-minute call, and you’ll always see your exact usage. Usage above your plan is billed at your plan’s per-minute rate.

Not sure which plan fits? Call us and we’ll help.

Common questions

AI receptionist questions

Will my callers know they're talking to a computer?+

Your AI receptionist speaks in a natural voice and handles normal back-and-forth, so most callers feel like they reached a helpful receptionist. We are never deceptive about it. If a caller asks, she's honest. The goal is a smooth call, not a trick.

What happens if she can't answer something?+

She hands it off. On the Professional and Premium plans she can transfer the caller to you or your team, and if no one is available she texts you the details right away so you can call back fast.

Do I have to change my phone number?+

No. Your number keeps working exactly as it does today. We handle the setup behind the scenes so your calls reach your receptionist.

How long does it take to get started?+

Days, not weeks. There's a one-time $499 setup where we build and tune your AI receptionist for your business: your greeting, your FAQs, your booking rules, and your transfer list. Setup is waived on annual plans.

What if I go over my plan's minutes?+

Plans are measured in talk-time minutes, and the call counts assume an average three-minute call. If you go over, the extra usage is billed at your plan's per-minute rate, and you can always see your exact usage.

Can my AI receptionist really book appointments?+

Yes. She checks your calendar and books the appointment while the customer is on the line. Starter connects to Calendly, Professional adds calendar plus CRM, and Premium supports custom integrations.

Does she really work 24/7?+

Always. Your receptionist answers days, nights, weekends, and holidays, so an after-hours call is still a call answered instead of a missed one.

Ready to stop missing calls?

Call Penny right now and hear what she can do, then book a free consult and we’ll build your own, just like her.

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